We at OnlineBizAcademy are committed to providing you with a high-quality learning experience. However, we understand that unforeseen circumstances may arise. Here's our transparent refund policy to ensure a smooth experience.

Full Refund:

• Technical Issues: If you experience technical difficulties accessing the platform or course content that we cannot resolve within a reasonable timeframe, you are eligible for a full refund within 30 days of purchase.
• Misrepresentation: If the course content significantly differs from the description or fails to deliver on the promised learning outcomes, you are entitled to a full refund within 30 days of purchase.

Partial Refund (up to 70%):

• Unsatisfied with Content: If you find the course content is not a good fit for your learning style or goals, you may request a partial refund within 14 days of purchase, provided you have accessed less than 25% of the course material.

Non-Refundable:

• Unused Courses: We cannot offer refunds for courses purchased but never accessed.
• Cancellation after Access: Refunds will not be granted for cancellations made after accessing more than 25% of the course material or after 14 days from the purchase date (whichever comes first).

How to Request a Refund:

To request a refund, please contact our Support Team at [support email address] within the specified timeframes mentioned above. State your reason for requesting a refund and, if applicable, include details of the technical issue or content discrepancy.

Processing Time:

Once we receive your refund request, we will review it within 5 business days and notify you of our decision. Approved refunds will be processed and returned to your original payment method within 10 business days.

Our Commitment:

We strive to deliver exceptional learning experiences. This policy allows us to be fair to both students and instructors. If you have any questions regarding this policy or require further clarification, please don't hesitate to contact our Support Team. We are here to help you succeed!